Oh what a week last week was, I was so glad to roll into the weekend & be done with the work week. This Monday I am finishing the paperwork for several clinic related issues. On June 7th both the reception ladies were knowingly out of balance at the end of their shifts & yet in the logbook they both wrote "In Balance" & signed their names. $160 out of balance. Both of their individual errors could have been avoided (1) if they had called me to say, hey I've got this situation, how do I handle? (2) told me by either email or a note in the logbook that they had an issue could I please fix. But no, both chose to just ignore & not say a word. It was just by chance I noticed the error. The boss is SO angry. Now I have to do spot checks for several other days to make him feel confident with these two.
Last week I also dealt with the Ministry of Labour for Ontario - a very strong governing body. There were 5 two part things that we (the clinic) have to complete by June 22nd. I've done my pieces which included taking two online (CBTs) for Violence & Sexual Harassment in the Workplace & the general Health & Safety course. Each took me about 20 minutes, I've printed off certificates to prove to the inspector I completed & passed. I have written a clinic policy regarding our zero tolerance for either violence or sexual harassment. While the inspector was there I took a phone call from a patient who decided that yelling at me was the best way to communicate his request. I received kudos from the inspector of how I handled but he said that we should not tolerate such "aggressive" behaviour & it falls under the guidelines of Violence in the Workplace. The inspector sent me a link for a doctor's office notice that basically reads "aggressive behaviour towards staff could result in you loosing patient privileges" WOW. I like it.
My latest read was "How To Walk Away" it was an easy read; it was very predictable in the plot, easy to know how it was going to turn out by page 25, both the main plot & a sub plot. I need a read that will grip me like The Thirteenth Tale did.
In the mail bag I received a really nice piece of happy mail from Lady Ella at Flowers of Progress So very thoughtful & it cheered me immensely. The post card is a sketch of a bridge in Japan. Which coincidentally, one of my sisters is there now, in Japan on business.
Several weeks ago in the mail I received happy mail from Karen at Random Reflections, she sent me a diecut of the word JOY, which was one that I had admired on one of her Christmas cards. Joy was also the word that found me over the Christmas season. I am thrilled to be able to quickly & easily cut the word JOY and use in my garden album; it is a perfect word describing the flowers that visit.
In my own shopping cart this week, I found these these two stamp sets in the "really reduced" bin; Crazy Cat Lady stamp set & Summer Plenty stamp & die set. $5.00 (Canadian) can buy you some joy.
Mid week, the farmer behind us sprayed something quite chemical on the fields (again). It smelt awful for a couple of hours. The driver of this large piece of farm equipment was a young lady & it is the first time the farmer has hired a female summer assistance. Progress!
Our weather forecasters told us on Thursday that Sunday would be very hot & humid, low 40(c)+ so Mr Man got prepared for a relaxing Father Day's Sunday by purchasing a few astronomy magazines for himself & he also picked up a magazine for me - he saw that it came with free stamps of tea related things. So he does listen to me when I rattled on about my crafting! Score with the choice of magazine & score that it came with free stuff.
So now as I return to spot checking end of day balancing, I think a couple of these thoughts ... "Either you run the day, or the day runs you" OR ... "the future depends on what you do today". Happy Monday, Happy Week.
